Subencargados del tratamiento
Lista de referencia en inglés de proveedores, finalidades y datos tratados.
Documento de referencia en inglés. El cuerpo original se conserva sin modificar sus compromisos. Para aclaraciones sobre su alcance o vigencia, utiliza los contactos indicados en esta página.
A subprocessor is a third party we use to deliver Fluyio that has access to customer data. This page lists every subprocessor we currently use, what it does and where it is established. We update this page and notify account owners by email before adding a new subprocessor.
Infrastructure
Production (application, PostgreSQL database, Redis queue and backups) runs on a server we operate in the European Union.
Current subprocessors
| Vendor | Purpose | Data processed | Location |
|---|---|---|---|
| Cloudflare | DNS, TLS termination at the edge, DDoS protection, web application firewall, cookieless analytics for this portal | Request metadata and IP addresses of anyone reaching Fluyio | United States company; global edge network |
| Resend | Email delivery (marketing and transactional), sending-domain verification, bounce and complaint webhooks | Sender and recipient addresses, message content, delivery events | United States company; Fluyio uses its EU region for sending domains |
| Stripe | Subscription billing, invoicing, tax calculation | Billing details of the account holder (name, email, payment method, invoices). No subscriber data | United States company (Stripe Payments Europe for EU customers) |
| Sign in with Google for dashboard users who choose it | Name and email of the Fluyio user signing in. No subscriber data | United States company | |
| 360dialog | WhatsApp Business API access (WhatsApp channel, in beta) | Phone numbers, message content, opt-in status, delivery events. Messages are delivered through Meta's WhatsApp Business Platform | Germany |
| Anthropic | AI text features (copy, subject lines, brand voice) | Only the content you submit to AI features and the brand context needed to generate it | United States company |
| Black Forest Labs | AI image generation (Flux models) | Only the prompts you submit to image generation | Germany |
What we do not use
Fluyio does not use Amazon Web Services for email or hosting, nor Twilio, OpenAI, PostHog or Sentry. If you find a reference to any of them in older material, it is outdated.
Affiliates
Fluyio has no corporate affiliates. There is no intra-group data sharing.
How we vet subprocessors
Before adding a subprocessor we check that it offers a data processing agreement, publishes its security practices, and that its role is limited to the specific function we need. We review this list whenever our architecture changes.
Change log
| Date | Change |
|---|---|
| 2026-09-02 | List corrected to reflect the providers actually in use: Cloudflare, Resend, Stripe, Google, 360dialog, Anthropic and Black Forest Labs. Removed AWS, Meta (now covered via 360dialog), Sentry, PostHog, OpenAI, Twilio, GitHub and Vercel, which were never used in production. |
| 2026-05-12 | Initial list published. |
Want to limit what is sent to an optional provider (AI features, WhatsApp)? Simply do not enable or use those features in your account, or contact [email protected].